Dress To The Nines, is pleased to offer optional Insurance to protect you from financial loss in the event of accidental damage.
Insurance costs just $9.95 and $14.95 (depending on the retail cost of the dress), paid in addition to your hire fees.
If a garment is returned minorly damaged, seamstress & dry-cleaning fees can cost anywhere between $25 - $100. These costs can be passed onto the client in full, in accordance with our terms and conditions.
Our Insurance option covers you for common and accidental damage that may occur during your hire period. Damage covered includes:
- Broken Zips
- Minor Material Splits
- Small Holes
- Broken Straps
- Loose/ Lost Buttons, Jewels
- Removable Stains
To select insurance coverage against minor and accidental damage select ' yes ' to the Accidental Damage Protection option on the product page.
Please note carefully:
Insurance does not cover damages that ruin a garment, leaving it unable to be re-hired. If a garment is beyond repair, the full recommended retail price will be charged in accordance with our terms and conditions.
Insurance is only available at the time of booking a garment and cannot be added after collection / dispatch of the garment.
If Insurance is not purchased and the garment is returned damaged; you can be held liable for all repair costs incurred by Dress To The Nines including:
- Mending Fees
- Dry Cleaning Stains
- Missed Hire Bookings due to damage / repair delays
At Dress To The Nines, we know that accidents happen and we want you to be relaxed and enjoy your event without unnecessary worry about minor or unexpected damage to your garment.
Should damage occur, contact us as soon as possible. Take photos of the damage, include a brief description, and advise whether you have purchased insurance cover for your hire.
The garment must still be returned in accordance with your hire terms. Once the garment has been returned, we will assess the damage, apply for insurance if applicable and should the garment be beyond repair, calculate any further charges as per our terms and conditions.
All decisions as to whether a garment is capable of repair and re-hire will be undertaken in consultation with a seamstress / dry-cleaner as necessary and the decision of Dress To The Nines is final and binding on the client.
Thank you for your understanding.
