T E R M S A N D C O N D I T I O N S

  1. If the hirer has any concerns before wearing their hired garment or accessory, they should contact Dress To The Nines immediately.
  2. The hirer shall pay Dress To The Nines full compensation for any garments or accessories that are damaged and in need of repair. Repair price will depend on the damage.
  3. The hirer shall pay Dress To The Nines full compensation (full retail price) for replacement of any clothing or accessory which is not returned.
  4. If the hirer returns the dress (or other garment and accessories) and Dress To The Nines finds excessive makeup or fake tan stains, marks from pins or Hollywood tape, excessive smells from smoking or body odour, the hirer will be invoiced an amount deemed suitable by Dress To The Nines in order to return the dress back to its original condition.
  5. The hirer shall not alter the dress in any way- DO NOT cut off the ribbon used to hang the dress or you will be charged to restore the dress to its original condition.
  6. For a 4 day hire, the hirer shall return/post back the rented garment by day 4, unless mutually agreed otherwise.  If the renter fails to return the rented garment within this time frame they will incur a $10 fee for every day passed after this.
  7. For an 8 day hire, the hirer shall return/post back the rented garment by day 8, unless mutually agreed otherwise.  If the renter fails to return the rented garment within this time frame they will incur a $10 fee for every day passed after this.
  8. For an overnight Try On hire, the hirer shall return/post back the rented garment by EOD the following day after receiving the garment, unless mutually agreed otherwise.  If the renter fails to return the rented garment within this time frame they will incur a $10 fee for every day passed after this.
  9. No allowance will be made for any hired garment which is claimed to have not been used.
  10. Please do not attempt to clean or partially clean the garment.  Dress To The Nines garment hire price includes cleaning the garment.
  11. The hirer shall take care around choice of jewellery, accessories, bags and rough surfaces to avoid damaging the dress- if damaged the hirer will be charged to restore the dress to it's original condition, or if deemed unwearable hirer will be charged for cost of dress.
  12. The hirer will provide a copy of their drivers licence upon request to Dress To The Nines.
  13. No garment is booked until an upfront payment of hiring price is made.
  14. Upon hiring a garment the hirer has thereby agreed to the above terms and conditions.
  15. Dress To The Nines only hires out dresses in immaculate condition.  Upon pickup/receiving your garment or accessory, you must inspect your dress/accessory and inform Dress To The Nines of any imperfections or damage, otherwise you will be held liable and charged accordingly.
  16. The hirer must be sure they are wearing their correct size. If damages are caused by wearing a garment that is too small, the hirer will be invoiced for damages or for the full retail cost of the dress, if the garment is deemed non-repairable or no longer rentable.

CANCELLATIONS/REFUNDS

  1. We do not offer refunds on any pre-booked garments that are cancelled within 7-14 days of booked hire date. Only store credits are given.
  2. Cancellations may be refunded or given store credit, if cancelled 14 days before the booked hire date but will incur a 5% cancellation fee.
  3. Orders that are cancelled on or within 7 days of hire are forfeited or will be offered store credit of 50% of the hire fee. Please understand, that this is because someone else could have booked that style.